Return Policy

If you are dissatisfied with the products purchased from www.di-te.ro and want to give up the purchase and receive the money back, you can apply for the return procedure of the products in maximum 14 calendar days, according to the Government Ordinance no. 34/2014, regarding consumer protection.

In case of a return, the shipping payment will be borne by the customer. We do not take responsibility if the products have not been washed / used properly.

The product / products you order from www.di-te.ro will be accepted as a return only if they are in the packaging in which they were originally sent, without undergoing subsequent changes.

The consumer may also return the product if:

Product returns can only be made based on a written notice sent to the e-mail address: contact@di-te.ro . After the package arrives at us and is checked, the money will be transferred to the customer.

The return form is as follows:

To: DITE DESIGN SRL, headquartered in Str. Foisorului 6, block f2c, floor 3, ap 33 registered at the Trade Register with CUI: 42748164

The undersigned________., Domiciled in _______, telephone_______, email ________ hereby inform you of my return for the following products: __________, ordered on _________ and received on ____________

IBAN _____________

Date ______________